Privacy Policy

Last updated: January 23, 2026

This Privacy Policy (“Policy”) describes how LoveAthlete, Inc. (“we,” “us,” or “our”) collects, uses, stores, and shares personal information (“personal data”) when you use our services (“Services”), including:;

  • Visit our website at https://loveathletehq.com or any subdomains
  • Download and use our mobile application ("LoveAthlete") on iOS, Android, or any other platform
  • Use our web applications or access our Services through any browser or device
  • Connect third-party services or accounts to LoveAthlete
  • Engage with us via email, notifications, events, or other communications

By using our Services, you agree to the terms of this Policy. If you do not agree, please do not use our Services. For questions or concerns, contact us at support@loveathletehq.com.

Summary of Key Points

  • Information we collect: Names, emails, student data, device data, IP addresses, usage data, payment info processed via Stripe.
  • Sensitive personal information: Collected only as needed for service functionality and with consent where required.
  • Sharing with third parties: Limited to vendors and service providers who process data under contractual obligations.
  • Data protection: Reasonable organizational and technical measures are in place; clients are responsible for account security.
  • Your rights: Access, correction, deletion, withdrawal of consent, and marketing opt-out rights for users, including under relevant US state laws.

Information We Collect

Personal information you provide:

  • Name, email, username, password, billing information, student learning data, and other information necessary to deliver Services.
  • Payment data is processed securely via Stripe; we do not store full payment credentials.

Information automatically collected:

  • Device, browser, and IP information; log and usage data; location data; analytics and performance data.
  • Cookies and similar technologies may be used; opt-out options are provided.

Accuracy: You must provide accurate, complete information and update it as necessary.

How We Process Your Information

We process data to:

  • Provide, maintain, and improve the Services;
  • Facilitate account creation, authentication, and management;
  • Fulfill orders, payments, and administrative tasks;
  • Communicate with users, respond to inquiries, and provide support;
  • Send marketing communications consistent with user consent;
  • Protect the Services, users, and our systems;
  • Comply with legal obligations.

Institutional clients act as the data controller. LoveAthlete acts solely as a data processor for student and staff data. Clients are responsible for obtaining parental consents and ensuring compliance with applicable laws, including FERPA and state student privacy regulations.

Legal Bases for Processing

We process data only when there is a valid legal basis:

  • To fulfill contractual obligations to clients and users;
  • To comply with applicable law;
  • With your consent, where required;
  • For our legitimate business interests, including security, fraud prevention, and service improvement.

Sensitive personal information is only processed as required for service functionality.

When and With Whom We Share Information

We may share data with:

  • Vendors, consultants, and service providers who process data under contractual obligations and only as needed to provide the Services.
  • Business transfers: In connection with mergers, acquisitions, or asset sales.

Clients may request additional vendor information during contract execution.

We do not sell personal information in exchange for monetary consideration. We may share personal information with vendors, service providers, and partners as necessary to operate our business and provide the Services, including for analytics, security, and service delivery, subject to appropriate contractual protections.

Cookies and Tracking Technologies

We use cookies and similar tools to maintain Services, prevent fraud, personalize experiences, and measure performance. Third-party services may use tracking technologies for analytics and advertising. Users may opt out of targeted advertising and tracking where permitted.

Data Retention

  • Data is kept only as long as necessary to provide Services.
  • Payment and student data are retained no longer than required by law or contractual obligations.
  • After account termination, data is deleted or anonymized; backups are retained securely for a reasonable period.

Security of Personal Data

We implement reasonable administrative, technical, and organizational safeguards.
Clients are responsible for securing account credentials provided to their users.

No system can be guaranteed 100% secure; users and clients assume inherent risks.

User Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access, correct, delete, or export personal information;
  • Withdraw consent to processing;
  • Opt out of marketing or targeted communications;
  • Limit the use of sensitive personal information;
  • Designate an authorized agent to submit requests on your behalf.

Requests can be submitted via https://loveathletehq.com/contact or support@loveathletehq.com. Verification may be required.

Educational Institutions and Student Privacy

  • We may process basic contact information and learning activity data in connection with providing and operating the Services
  • Where the Services are used by a school, school district, or other educational institution (“Institution”), the Institution is responsible for providing any required notices, obtaining any necessary parental or guardian consents, and ensuring compliance with FERPA and other applicable laws and regulations.
  • We do not use Student or Participant data for targeted advertising or marketing purposes, except as authorized by the Institution or as permitted by applicable law.
  • We may disclose Student or Participant data to provide and support the Services under the applicable client agreement, to vendors and service providers acting on our behalf (subject to appropriate contractual protections), or as required by law.
  • Institutional clients remain responsible for ensuring compliance with applicable legal requirements and contractual obligations. Please see our Terms of Service for additional information.

Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

For questions, comments, or to exercise your rights, contact us at:
LoveAthlete, Inc.
320 7th Avenue, #127
Brooklyn, NY 11215
United States
Email: support@loveathletehq.com

Privacy Policy

Last updated: January 23, 2026

This Privacy Policy (“Policy”) describes how LoveAthlete, Inc. (“we,” “us,” or “our”) collects, uses, stores, and shares personal information (“personal data”) when you use our services (“Services”), including:;

  • Visit our website at https://loveathletehq.com or any subdomains
  • Download and use our mobile application ("LoveAthlete") on iOS, Android, or any other platform
  • Use our web applications or access our Services through any browser or device
  • Connect third-party services or accounts to LoveAthlete
  • Engage with us via email, notifications, events, or other communications

By using our Services, you agree to the terms of this Policy. If you do not agree, please do not use our Services. For questions or concerns, contact us at support@loveathletehq.com.

Summary of Key Points

  • Information we collect: Names, emails, student data, device data, IP addresses, usage data, payment info processed via Stripe.
  • Sensitive personal information: Collected only as needed for service functionality and with consent where required.
  • Sharing with third parties: Limited to vendors and service providers who process data under contractual obligations.
  • Data protection: Reasonable organizational and technical measures are in place; clients are responsible for account security.
  • Your rights: Access, correction, deletion, withdrawal of consent, and marketing opt-out rights for users, including under relevant US state laws.

Information We Collect

Personal information you provide:

  • Name, email, username, password, billing information, student learning data, and other information necessary to deliver Services.
  • Payment data is processed securely via Stripe; we do not store full payment credentials.

Information automatically collected:

  • Device, browser, and IP information; log and usage data; location data; analytics and performance data.
  • Cookies and similar technologies may be used; opt-out options are provided.

Accuracy: You must provide accurate, complete information and update it as necessary.

How We Process Your Information

We process data to:

  • Provide, maintain, and improve the Services;
  • Facilitate account creation, authentication, and management;
  • Fulfill orders, payments, and administrative tasks;
  • Communicate with users, respond to inquiries, and provide support;
  • Send marketing communications consistent with user consent;
  • Protect the Services, users, and our systems;
  • Comply with legal obligations.

Institutional clients act as the data controller. LoveAthlete acts solely as a data processor for student and staff data. Clients are responsible for obtaining parental consents and ensuring compliance with applicable laws, including FERPA and state student privacy regulations.

Legal Bases for Processing

We process data only when there is a valid legal basis:

  • To fulfill contractual obligations to clients and users;
  • To comply with applicable law;
  • With your consent, where required;
  • For our legitimate business interests, including security, fraud prevention, and service improvement.

Sensitive personal information is only processed as required for service functionality.

When and With Whom We Share Information

We may share data with:

  • Vendors, consultants, and service providers who process data under contractual obligations and only as needed to provide the Services.
  • Business transfers: In connection with mergers, acquisitions, or asset sales.

Clients may request additional vendor information during contract execution.

We do not sell personal information in exchange for monetary consideration. We may share personal information with vendors, service providers, and partners as necessary to operate our business and provide the Services, including for analytics, security, and service delivery, subject to appropriate contractual protections.

Cookies and Tracking Technologies

We use cookies and similar tools to maintain Services, prevent fraud, personalize experiences, and measure performance. Third-party services may use tracking technologies for analytics and advertising. Users may opt out of targeted advertising and tracking where permitted.

Data Retention

  • Data is kept only as long as necessary to provide Services.
  • Payment and student data are retained no longer than required by law or contractual obligations.
  • After account termination, data is deleted or anonymized; backups are retained securely for a reasonable period.

Security of Personal Data

We implement reasonable administrative, technical, and organizational safeguards.
Clients are responsible for securing account credentials provided to their users.

No system can be guaranteed 100% secure; users and clients assume inherent risks.

User Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access, correct, delete, or export personal information;
  • Withdraw consent to processing;
  • Opt out of marketing or targeted communications;
  • Limit the use of sensitive personal information;
  • Designate an authorized agent to submit requests on your behalf.

Requests can be submitted via https://loveathletehq.com/contact or support@loveathletehq.com. Verification may be required.

Educational Institutions and Student Privacy

  • We may process basic contact information and learning activity data in connection with providing and operating the Services
  • Where the Services are used by a school, school district, or other educational institution (“Institution”), the Institution is responsible for providing any required notices, obtaining any necessary parental or guardian consents, and ensuring compliance with FERPA and other applicable laws and regulations.
  • We do not use Student or Participant data for targeted advertising or marketing purposes, except as authorized by the Institution or as permitted by applicable law.
  • We may disclose Student or Participant data to provide and support the Services under the applicable client agreement, to vendors and service providers acting on our behalf (subject to appropriate contractual protections), or as required by law.
  • Institutional clients remain responsible for ensuring compliance with applicable legal requirements and contractual obligations. Please see our Terms of Service for additional information.

Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

For questions, comments, or to exercise your rights, contact us at:
LoveAthlete, Inc.
320 7th Avenue, #127
Brooklyn, NY 11215
United States
Email: support@loveathletehq.com

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